Posts Tagged ‘RoundCube’

Roundcube: High CPU Usage

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Evidently even with cpanels update to 11.25 there are still quite a few users
affected by the high load caused by the cpanelro user. You will often see this
while viewing top:

5410 cpanelro 25 0 21460 15m 4116 R 99.0 0.6 527:01.65 php-cgi
5418 cpanelro 25 0 21460 11m 4116 R 99.0 0.6 527:01.65 php-cgi

ps faux | grep cpanelro

This will output a bunch of PIDS like this:

cpanelro 5410 0.0 0.3 3828 1628 ? SN Feb16 0:00 /usr/local/cpanel/base/3rdparty/roundcube/index.php
cpanelro 5418 0.0 0.3 1292 1261 ? SN Feb16 0:00 /usr/local/cpanel/base/3rdparty/roundcube/index.php

kill -9 $PID

Example: kill -9 5410

cPanel has noted that they are releasing a “performance enhancer” jokes aside of course. You can read more about it here:

cPanel Announcement

Supposedly a UPCP will help.